This 16-hour training program on Traffic Incident Management (TIM) provides a comprehensive overview of the strategies and tools needed to effectively organize, plan, and implement traffic incident response operations. Participants will explore best practices for reducing congestion, ensuring responder safety, and minimizing the impact of incidents on road users. Through interactive lectures, case studies, and hands-on exercises, attendees will gain insights into establishing clear communication protocols, multi-agency coordination, and quick clearance methods. By the end of the course, participants will be equipped with the knowledge and skills to develop, execute, and continuously improve robust TIM programs in their own contexts.

Learning Objectives

• Principles of Traffic Incident Management: Understand the core concepts, terminologies, and guiding principles that form the foundation of effective TIM operations.
• Incident Command & Communication: Learn how to establish clear lines of communication and coordination among multiple agencies to ensure rapid and organized incident response.
• Safety Protocols & Risk Mitigation: Apply essential safety measures to protect responders and motorists, including proper site setup, traffic control, and hazard identification.
• Quick Clearance & Operational Efficiency: Develop strategies for minimizing congestion and preventing secondary incidents through efficient clearance techniques and resource allocation.
• Post-Incident Evaluation & Continuous Improvement: Gain methods for conducting after-action reviews, collecting data, and implementing lessons learned to enhance future incident management outcomes.

Format

Why Online?

• Earn 16 Professional Development Hours
• Expert training by professionals for Professionals: access IRF’s unique curriculum and lectures developed by world-class specialists
• Accelerated learning processes: get up to speed and gain new insights in less time and with no travel constraints
• Full access to learning materials and session recordings
• Small classrooms & scheduled One-on-One sessions with instructors
• Self-paced options available
• Interactive group projects and case studies
• Receive IRF Certification

Target Audience

• National Road & Transport Agency Executives
• Highway Engineers and Managers
• Federal and State Road Safety Agencies
• Road Safety Professionals
• Private Consultants & Contractors

John B. Griffith, Jr., PhD

John is a highly experienced Road Safety Audit Team Leader with a 35-year background in law enforcement. A Traffic Crash Investigator and Highway Crash Reconstructionist, Dr. Griffith’s experience in both the civilian and military milieu has taken him to over 55 countries in his career, giving him a great deal of insight into factors that play into highway crashes. John brings his experience in Investigations, Road Safety Audits, Highway construction and active Road Safety Best Practices, coupled with decades of experience in International Business, Project Management and Curriculum and Training Development. John has also given numerous road safety presentations to international audiences with the International Road Federation, ATSSA, UNITAR and CIFAL.
John is an independent consultant in Highway Safety and the Vice President of a highway Safety Barrier manufacturing company. He is a Committee Member with the American Traffic Safety Services Association, a certified IRF Road Safety Audit Team Leader, a John C. Maxwell certified Executive Trainer and a decorated US Army combat Veteran.

Operating System
Windows 7 – Windows 10, Mac OS X 10.9 (Mavericks), macOS Catalina (10.15), Linux, Google Chrome OS, Android OS 5 (Lollipop) – Android 9 (Pie), iOS 10 – iOS 12, Windows Phone 8+, Windows 8RT+

Web browser
Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet Explorer v11 (with Adobe Flash if running Windows 7)
Apple Safari (most recent 2 versions)
Microsoft Edge (most recent 2 versions)

Internet connection
1 Mbps or better (broadband recommended)

Hardware
2GB of RAM (minimum), 4GB or more of RAM (recommended)
Microphone and speakers (USB headset recommended)

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